I was mad as hell. You would have been too if the monogrammed boxer shorts that you ordered from Amazon came with incorrect initials. My initials are NSS, not ASS, for crying out loud! And the manufacturer got it wrong not once, not twice, but thrice. And so I decided to give Amazon a piece of my mind before returning defective goods to them once again. They needed to know that Underpants R Us, based in Crotchonia, Bulgaria, is a firm that does not deserve to have its products handled by the world’s largest online retailer!
That’s why I dialed 888-280-4331 last week, Amazon’s customer service number in the USA. I wasn’t sure where my dissatisfaction would take me. Turns out that the call resulted in an experience that in a million years I wouldn’t have expected.
“This is Anna, in Amazon’s customer service department in beautiful Kennewick, Washington. Whom do I have the pleasure of speaking with, and how are you this fine day?” were the words that greeted me. Ah, such a lovely tone. Anna seemed so agreeable, so gentle over the phone, I almost decided not to burden her with my complaint. But complain I did, succinctly explaining the situation without ever raising my voice.
Anna listened attentively, confirming all pertinent information and asking appropriate questions. Then she took me aback.
“Mr. Scheinin,” she said, “I am pleased to let you know that there is a special visitor in our facility today. He stops by several times each year, being a very hands-on individual. He has been listening to our conversation and has indicated to me that he would like to talk with you. He will provide you with the highest level of customer satisfaction. If it’s all right, then, I’m going to place Mr. Bezos — Jeff Bezos, Amazon’s founder and CEO — on the line.”
“Why, yes, that is absolutely all right, Anna,” I said. “Thank you.”
A few seconds passed. And then I heard the voice of the world’s richest person. (He’s worth well over 100 billion American dollars.)

“Neil! This is Jeff Bezos. I’m so sorry that you’ve been having problems with some of our merchandise. I don’t quite understand what the situation is, though. Something’s wrong with your ass, is that it?”
“Well, not exactly, Jeff. You see . . .”
He cut me off. “Neil, if your derriere isn’t feeling right, I have just the product for you. I totally swear by it. I tell you, it’s provided me with wonderful relief many times in recent years. Preparation H, Neil. Preparation H. It’s been around forever, and that’s because it works. Hemorrhoids begone! Neil, Amazon will be glad to sell you a case of this magical concoction, enough for many years, for a mere $109.99. And shipping, it goes without saying, is free. What do you say, Neil? May I process your order?”
“Mr. Bezos,” I said, “you’ve got it all wrong. Let me start from the beginning. You see, I’ve been having enormous difficulty obtaining properly-monogrammed boxer shorts . . . oh, it’s a long, boring story. Who really cares? I’ll just keep the ones with ASS stitched onto them. My wife thinks those initials are appropriate, anyway. Listen, do you have a couple of minutes?”
“Indeed I do. Wassup?”
“Jeff, you’ve climbed to the top of the mountain. You have achieved success and wealth to a degree that boggles the mind. Obviously you are a man with a plan. On the other hand, I’m a chap with no map. Jeff, all my life I’ve been bouncing through life like a pinball, rarely finding satisfaction, unable to smell the roses because of my intense sinus condition. Hire me, Mr. B! I want a job that I can throw myself into.”
“Neil, I liked you the moment we started talking. But I have to probe a little deeper to make sure that you’re the right individual for the position I have in mind. Spot quiz: Spell hemorrhoid quickly!”
Wham! The convoluted letters flew off my tongue like bullets.
“Excellent! Another spot quiz: How many writers does it take to screw in a lightbulb?”
“Jeff, that depends on how deeply they want to analyze the situation. Writers, you know, can be complicated.”
“Right on, Neil! You’re the first person to get that one correct. My man, I can’t believe my good fortune in meeting you today. I want you to join Amazon as my sounding board. I have so many ideas to bounce off you. For instance, I’d like to create a chain of restaurants that serve nothing but LOL sandwiches — liverwurst, onion and Limburger. Man, I love me a good LOL! And I have the perfect slogan for the sandwich: It surely does smell, but what the hell.”
“That’s brilliant, Jeff. Brilliant.”
“Thanks, Neil. And how about this one? Amazon gas stations manned by robots who give you the best hugs of your life before and after they fill up your car’s tank. Customers will drive away bursting with happiness!”
“Bravo, Jeff! You have your finger on humanity’s pulse. It will be an honor to work for you. What’s my salary going to be, by the way? Eighty grand a year sounds about right, don’t you think?”
“Salary? Who said anything about a salary? This is an unpaid internship, Neil. Despite the lack of remuneration, it’s the opportunity of a lifetime. When, my boy, can you start?”
That was a good question. I don’t encounter good questions all that often. And when I do, I usually don’t have good responses to them. This time I did.
“Later, Jeff,” I said.
(Please don’t be shy about adding your comments or about sharing this piece. I thank you.)

Great story. You had me laughing at ASS
LikeLiked by 2 people
Thank you, Lyn. I appreciate your stopping by.
LikeLiked by 2 people
I’m disappointed to hear that Jeff Bezos is a poor listener—guy as rich as he is should be able to get the gist of the problem in a matter of seconds. But you’ve got to hand it to him, the LOL sandwich idea is impressive!
LikeLiked by 4 people
Nothing better than liverwurst, onion and Limburger. What a combination!
LikeLike
Could it be that too many LOL sandwiches caused a problem with your ASS? 😉
Great post. 🙂
LikeLiked by 7 people
Lynette, you might be onto something!
LikeLiked by 2 people
This is hilarious!
LikeLiked by 3 people
Many thanks, Becky. Appreciated.
LikeLiked by 1 person
This most definitely made me chuckle
LikeLiked by 3 people
Bonjour Sheree. Glad you liked this story. Take care —
LikeLiked by 1 person
richest guy gonna
give it up
to underwear guy?
well, at least you
had the right answer 🙂
LikeLiked by 4 people
Yeah, sometimes I get things right.
LikeLike
That was a hoot!
LikeLiked by 3 people
Hi, and thanks.
LikeLike
I wouldnt know who he was had i been the caller. Thanks for letting me know the dude’s name! 😉
LikeLiked by 3 people
I know what you mean. I didn’t know his name either until a couple of months ago.
LikeLiked by 2 people
Yeah, maybe we had read the same news article. I saw his name on there…but forgot all about it, ’til this post.
LikeLiked by 2 people
Yes. A couple of months ago when practically the whole world found out his name!
Funny writing! I wish I’d had a map too.
LikeLiked by 2 people
Hi. My kingdom for a map!
LikeLike
I don’t know how you can get NSS but if you LMAO like I am at the moment that will take care of the ASS.
LikeLiked by 3 people
Hey there. Thanks for laughing!
LikeLiked by 1 person
I believe.
(‘you are a man with a plan …. I’m a chap with no map.’ Love it!
Wish I’d come up with that.)
LikeLiked by 3 people
Hi, Cathy. Thanks for stopping by. A good map is invaluable. I wish I’d had one in my younger days. See you!
LikeLike
Neil, a great story/post to start my week … had me chuckling away! 😀😀
LikeLiked by 2 people
Glad you liked this story, Annika. Thanks for being a loyal reader!
LikeLiked by 1 person
First thing I read this morning and had me LOL!!!
LikeLiked by 2 people
Hi there. I got a few laughs myself while writing this one. See ya!
LikeLike
Life with the initials ASS is not all bad. 🙂
Hilarious story. I enjoyed it very much.
LikeLiked by 2 people
Yup, it looks like I’m stuck with those ASS boxer shorts. Such is life.
LikeLiked by 1 person
He doesn’t know what he’s missing, Neil! 80 grand pa sounded a small price for your insight. And we get it here for free!
LikeLiked by 2 people
Maybe he’ll come back with a better offer!
LikeLiked by 1 person
Too funny. A great post to start my day :-).
LikeLiked by 2 people
Gracias!
LikeLiked by 1 person
Yes, a fun way to start the day. I’m still smiling.
LikeLiked by 2 people
Thanks, Laurie. Enjoy the day!
LikeLiked by 1 person
Hah, funny! Thanks for a good laugh!
LikeLiked by 2 people
Glad you liked this piece, Eden. Have a terrific week. Be seeing you —
LikeLike
Pretty much how I’d imagine an impromptu conversation with Jeff Bezos. Completely woke.
LikeLiked by 2 people
I was glad to talk with him, even though the outcome was less than satisfactory. See you, Jacqui!
LikeLike
Geez, and when I wrote directly to good old Jeffo, I got a response from some flunky. Go figure. Must be your day.
LikeLiked by 2 people
Hi there. Yeah, who’d have thunk it?
LikeLike
An unpaid internship? How did you finagle that? When I talked to Jeff, he wanted to charge me to work there. Apparently, internships are their new line….free shipping though.
LikeLiked by 2 people
Maybe I should have accepted his offer!
LikeLike
Funny!
LikeLiked by 2 people
Merci beaucoup.
LikeLike
LOL! I bet that was a Jeff Bezos Bot you were talking to, randomly spewing out options for you. We hear you liked Ass, here are the Ass products other customers have bought!!
LikeLiked by 2 people
I never thought of that!
LikeLike
Yep, that’s the key to Amazon’s success right there….why pay your workers, especially when very soon a robot will be able to do the job? But still, it’s impressive that the richest man in the world offered you a job, and Preparation H!
LikeLiked by 3 people
Hi. I don’t know much about JB. But somewhere I read that he raised the wages of many or most Amazon employees to a minimum of $15 per hour. So, that’s a plus.
LikeLiked by 1 person
That’s good to know! I’ve heard bad things about how they treat their employees, with strict quotas and quick dismissals, so maybe it’s not as bad as I think.
LikeLiked by 2 people
What you heard might be right. I don’t know, so I’m going to do some reading about the subject. Take care, Ann.
LikeLike
Monogrammed underwear? Wow, how swanky is that?
LikeLiked by 3 people
I know. Sometimes I indulge myself.
LikeLiked by 1 person
Once again, I find you hobnobbing with the rich and famous. How do you find time for little old us?
LikeLiked by 2 people
Well, this time it happened by pure chance! Overall, I prefer “regular” folk.
LikeLiked by 1 person
You could contact Underpants R Us and market a line of boxer shorts labelled ASS…..women would buy them in droves for the ASS in their lives…or out of them.
LikeLiked by 2 people
That’s a million dollar idea!
LikeLiked by 1 person
A truly modern day story we can all get behind. Get it? We can all get BEHIND. Truly a great fabrication, Neil, and as for the incorrectly monogrammed knickers, possibly you should change your first name to Alfonso??? If the knickers fit, own them!
LikeLiked by 2 people
Alfonso? Maybe so!
LikeLiked by 1 person
Can’t you just turn the shorts inside-out, like on Tuesdays & Thursdays, and then the spelling would be ok? And please shoot me an email when the LOL sandwiches are available, sounds great!! You have really funny conversations in your head, we all really enjoyed this!! 🙂 .
LikeLiked by 2 people
Hi Robert. An LOL sandwich probably would be really good!
LikeLike
Very good as ever – I like when you write about these these “real life” situations you find yourself in.
I’m sure your ASS could be changed with a permanent marker – But at the moment just a bit embarrASSing
LikeLiked by 2 people
I’m giving your suggestion some thought. Thanks, Alyson!
LikeLike
Funny! I really should get the Squire and myself some initialized underwear! 😉
LikeLiked by 2 people
Yes, but don’t get them from Underpants R Us.
LikeLike
Not likely on either account 😊
LikeLiked by 2 people
I’ll bet those ASS emblazoned undies are quite marketable. Just think of all of the wonderful men out there that they fit perfectly…according to the little woman! Someone really should come out with a line of them anyway. I know I’d pick some up if I hadn’t gotten rid of my ASS 30 years ago.
LikeLiked by 2 people
You’re on a roll – back to the keyboard immediately
LikeLiked by 2 people
Hi Paddy, and thanks.
LikeLiked by 1 person
Underwear…remember how many greats started at the bottom! all the best. Jerry
LikeLiked by 2 people
Bottoms up, Jerry!
LikeLike
Hi Neil, I’ve been waiting for a real laugh the whole day. Pretty up of another snowy day with grey skies. And then this big giggle came, precisely at 08.29 pm. It made my day (or evening). Take care, Isabelle
LikeLiked by 2 people
Hi. I’m sick of snow too. We actually haven’t had too much this winter in the Philadelphia area, luckily. But a week ago I was shoveling snow for an hour and a half, which is good exercise but a pain in the neck. Anyway, see you!
LikeLiked by 1 person
Just knowing that you wear monogrammed underwear puts you in an entirely different light, Neil. It must be taxing to deal with the rest of us.
LikeLiked by 3 people
Nah, it’s easy.
LikeLiked by 1 person
I am relieved to hear!
LikeLiked by 2 people
😂😂😂😂😂
LikeLiked by 3 people
You had me there for a moment. For a hot minute I thought this story was actually true.🙂
LikeLiked by 2 people
Hi Rakkelle. Most of my pieces are true. But sometimes I have flights of fancy, such as this story. Have a great week!
LikeLiked by 1 person
A story of Amazonian proportions, eh?! 😉
LikeLiked by 3 people
Hilarious! Thanks for the LOL… When Amazon sent me the wrong pajama bottoms, I was told I could get free shipping on my next purchase.
LikeLiked by 2 people
Hi there, Kimberly. Thanks for visiting. I’m glad you got a few yucks from this story. Enjoy the day!
LikeLiked by 1 person
Hilarious. A really needed that laugh today. And I’m thinking that underwear with the initials ASS really lends itself to re-gifting to any number of relatives at Christmas time.
LikeLiked by 2 people
I never thought of re-gifting. Great idea!
LikeLike
Laughing my A*S*S* off! What a fantastically funny post!
LikeLiked by 2 people
Thanks, Tyler. I appreciate that a lot.
LikeLike
I want me one one of those “sandwiches”.
LikeLiked by 2 people
It’s easy to love an LOL. It’s a powerful sandwich.
LikeLiked by 1 person
An unpaid internship… so that’s how he got so rich!
LikeLiked by 2 people
His wealth is unimaginable. I wonder who the second-richest person is.
LikeLiked by 1 person
Fun, funny story. And for the first quarter I thought it was non-fiction (but yeah, I’m gullible). I love writing fantasy every now and then too.
LikeLiked by 2 people
Hi. You know, I didn’t write anything of this sort for the first year or so. Since then, quite a few have emerged. Thanks for the visit. See ya!
LikeLiked by 1 person
Lol, such a great guy, Jeff! And I think you were uncharacteristically ungracious and selfish to turn down the unpaid internship. I bet Keith Richards would JUMP at said opportunity and not even look back!
LikeLiked by 2 people
Stacey, you might be right. I wonder if Jeff’s offer is still on the table.
LikeLiked by 1 person
Another great one, Neil! 🤣😂
LikeLiked by 2 people
Aw, shucks!
LikeLiked by 1 person
I enjoyed reading it. Thanks.
LikeLiked by 2 people
Hilarious! I’m sure Mr. Bezos would get a good laugh too!
LikeLiked by 2 people
Glad you liked this tale, Annika. Enjoy the weekend!
LikeLiked by 1 person
Such irony here Neil. LOL!
LikeLiked by 2 people
Thanks, AOC. Enjoy the weekend. See you!
LikeLike
Loved your reply at the end! A very amusing and funny piece. 🙂
LikeLiked by 2 people
Thanks a lot, Carol. I appreciate what you said. Enjoy the weekend!
LikeLiked by 1 person
Ha!This is why I tell my students to always read through their work out loud. One letter can make a HUGE difference!
LikeLiked by 2 people
I hope that your students listen!
LikeLiked by 1 person
They better!
LikeLiked by 2 people
You made me laugh Neil. Ever thought of changing your blog to yeah another blagger?
LikeLiked by 2 people
I’ll consider it!
LikeLike